Minor Product Enhancement Release

Scheduled Maintenance Report for RACO Mfg and Eng Co

Completed

The scheduled maintenance has been completed.

Posted Sep 20, 2019 - 08:15 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 20, 2019 - 08:00 PDT

Scheduled

Minor product enhancement release is scheduled. Improved user experience and system stability are part of this release. No data will be lost during this time. All active alarm notifications will resume once the system is fully restored. For a complete history of AlarmAgent.com enhancements please refer to http://racoman.custhelp.com/app/answers/detail/a_id/630/kw/630

Posted Sep 19, 2019 - 13:11 PDT

This scheduled maintenance affected: Web Services (AlarmAgent Server Health, AlarmAgent Web Site Health, AlarmAgent Reports, AlarmAgent.Info), Alarm Notification Services (AlarmAgent Email Health, AlarmAgent SMS Health, AlarmAgent Voice System Health), and Wireless Communication Services (RTU Firmware v5+ Data Processing).