Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 05, 2019 - 12:00 PST
Minor product enhancement release is scheduled. Improved user experience and system stability are part of this release. No data will be lost during this time. All active alarm notifications will resume once the system is fully restored. For a complete history of AlarmAgent.com enhancements please refer to http://racoman.custhelp.com/app/answers/detail/a_id/630/kw/630
Posted Nov 04, 2019 - 13:01 PST
This scheduled maintenance affected: Web Services (AlarmAgent Server Health, AlarmAgent Web Site Health), Alarm Notification Services (AlarmAgent Email Health, AlarmAgent SMS Health, AlarmAgent Voice System Health), and Wireless Communication Services (RTU Firmware v1-v4.x Data Processing, RTU Firmware v5+ Data Processing).