Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 05, 2021 - 09:01 PDT
Update
We will be undergoing scheduled maintenance during this time.
Posted May 05, 2021 - 08:29 PDT
Scheduled
Product enhancement release is scheduled. System stability and general infrastructure maintenance are part of this release. No data will be lost during this time. All active alarm notifications will resume once the system is fully restored. For a complete history of AlarmAgent.com enhancements please refer to http://racoman.custhelp.com/app/answers/detail/a_id/630/kw/630
Posted May 05, 2021 - 08:29 PDT
This scheduled maintenance affected: Web Services (AlarmAgent Server Health, AlarmAgent Web Site Health), Alarm Notification Services (AlarmAgent Email Health, AlarmAgent SMS Health, AlarmAgent Voice System Health), and Wireless Communication Services (RTU Firmware v5+ Data Processing).