All Systems Operational

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Welcome to the AlarmAgent.com home for real-time information on system performance. This page is dedicated to providing you 24 x 7 x 365 details of the AlarmAgent.com Systems Health. For updates, please subscribe to receive email and / or SMS notifications

Uptime over the past 90 days. View historical uptime.
Wireless Communication Services Operational
90 days ago
99.56 % uptime
Today
AlarmAgent LTE Cellular Data Health Operational
90 days ago
99.56 % uptime
Today
RTU Firmware v5+ Data Processing Operational
90 days ago
99.56 % uptime
Today
Alarm Notification Services Operational
90 days ago
100.0 % uptime
Today
AlarmAgent Email Health Operational
90 days ago
100.0 % uptime
Today
AlarmAgent SMS Health Operational
90 days ago
100.0 % uptime
Today
AlarmAgent Voice System Health Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
AlarmAgent Server Health Operational
90 days ago
100.0 % uptime
Today
AlarmAgent Web Site Health Operational
90 days ago
100.0 % uptime
Today
AlarmAgent Reports Operational
90 days ago
100.0 % uptime
Today
AlarmAgent.Info Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 5, 2025

No incidents reported today.

Nov 4, 2025

No incidents reported.

Nov 3, 2025
Temporary Outage Related to Daylight Savings Time
Resolved - All units are expected to have checked in since the daylight savings time adjustment.
Nov 3, 09:08 PST
Monitoring - We’re aware that some devices are currently experiencing a temporary communication outage following the recent Daylight Savings Time change. During this period, alarm notifications and data updates may be briefly interrupted.

What You Can Do

Immediate Fix:
Power cycling your RTU will restore communication right away.

Automatic Recovery:
If no action is taken, affected devices will automatically reconnect within about 25 hours as part of their normal daily sync.

How to Check if Your Device Is Affected

If your RTU shows a Watchdog Alarm, it is affected.

If your RTU’s last communication time is after 10:30 UTC, it is operating normally.

If you’re unsure, try polling the unit or wait until the next scheduled update to confirm.

We’re Here to Help

Our team is monitoring the situation and will continue to ensure all devices return to normal operation as quickly as possible.
If you need assistance, please contact RACO Support for help with identifying or restoring affected units.
Nov 2, 01:35 PST
Nov 2, 2025
Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

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